altogetherweb.com

TERMS OF SERVICE

altogetherweb.com provides web hosting services to subscribers around the world. The following terms of service are designed to provide the highest level of service available.

Examples of prohibited content or links include (but are not limited to):
• IRC Software
• Pirated software
• Hacking programs or archives
• Warez Sites
• Distribution of music files or any other material in which the account holder does not own the copyright.
• Adult Sites
• Game Servers (dedicated game server programs)

• Spamming, i.e. the sending of unsolicited email, from any altogetherweb.com server or any server located on the altogetherweb.com network is STRICTLY prohibited. altogetherweb.com will be the sole arbiter as to what constitutes a violation of this provision. This also includes Optin Optout mail programs and mail that either directly or indirectly references a domain contained within an account at altogetherweb.com. In addition to termination of any account found to be in violation there will also be a $100 penalty fine applied for every valid spam complaint processed by altogetherweb.com staff.
• Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by altogetherweb.com customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to or from any altogetherweb.com-hosted domain, or referencing any altogetherweb.com account, is prohibited.
• Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks is prohibited.
• Email address cultivating, or any unauthorized collecting of email addresses without prior notification of the email address owner is strictly prohibited.
• Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org is prohibited.

• Logging into a server or account that you are not authorized to access
• Accessing data or taking any action to obtain services not intended for you or your use
• Attempting to probe, scan or test the vulnerability of any system, subsystem or network
• Tampering, hacking, modifying, or otherwise corrupting or breaching security or authentication measures without proper authorization
• Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or otherwise impairing a computer's functionality or the operation of the System
• Interfering with, intercepting or expropriating any system, data or information
• Interfering with service to any user, host or network including, without limitation, by means of overloading, "flooding," "mailbombing," or "crashing" any computer system

You will be held responsible for all actions performed by your account whether it be done by you or by others.

Scheduled Maintenance and Downtime



altogetherweb.com will use its commercially reasonably efforts to provide services 24 hours a day, seven days a week. Subscriber acknowledges that from time to time the services may be inaccessible or inoperable for various reasons, including periodic maintenance procedures or upgrades ("Scheduled Downtime"); or service malfunctions, and causes beyond altogetherweb.com's control or which are not reasonably foreseeable by altogetherweb.com, including the interruption or failure of telecommunications or digital transmission links, hostile network attacks, or network congestion or other failures. altogetherweb.com will provide at least 48 hours advance notice to the subscriber for Scheduled Downtimes, and will use commercially reasonable efforts to minimize any other disruption, inaccessibility and/or inoperability of its web servers. altogetherweb.com has no responsibility for downtime resulting from a user's actions.

Refunds



Refunds will be posted for FULL months only, with the exception of plans including a 30 day money back guarantee (shared hosting only). Notice of cancellation must be given before the month in question begins. Setup fee is NON refundable.

Any violation of altogetherweb.com's Terms of Service Agreement shall result in no refund.

Limitations on Use



Any account using 15% or more of the server CPU or memory can be suspended and/or terminated.

Any account that uses excessive amounts of bandwidth can and will be subjected to bandwidth throttling.

Background Processes. Unauthorised background processes shall result in immediate termination of the account. altogetherweb.com maintains the right to cancel accounts at its discretion.


Account Setup, Termination, and Billing:



The account will be charged on the day the order is processed, regardless of the account billing date. The account will not be charged again until the next month's billing cycle. Billing dates are on the first and 15th of every month.

Cheque Orders: Accounts for subscribers who wish to pay by cheque will be setup when the cheque is received by altogetherweb.com.

Disabling of accounts due to overdue payment: Accounts will be disabled if payment is not received by the due date. If your account has been disabled, you may be charged a reconnection fee of up to £50 in order to re-enable your account.

Termination of accounts due to overdue payment: If the account is not paid within 30 days of the invoice date, the account will be terminated and all information within the account will be deleted.

Cancellation Procedure: Valid proof of account ownership will be required to terminate an account. This includes, but is not limited to, billing information in the form of a partial credit card number or other payment information, or the billing password. Non-secure information, such as the contact email address or account billing address, is not sufficient as a security verification.

Parked Domain Names: There is a one-time fee of £15 for parking additional domain names. This fee is nonrefundable.

Virtual Domain Names: Additional domains that point to a sub folder (Virtual Domains) are £5 per domain per month. This is a nonrefundable fee.

Domain Name Transfers: altogetherweb.com shall not be held responsible for domain transfers. The account holder is responsible for completing any necessary domain name transfers.

Courtesy Services for Customers



All services such as Cpanel are provided for the courtesy of the subscriber. It is the sole responsibility of the subscriber to maintain the subscriber's own backup of any data. altogetherweb.com is not responsible for lost data or for lost data due to third party software. (Cpanel is not associated with altogetherweb.com.)

Limitation of Damages



Recovery of damages from altogetherweb.com may not exceed the amount of fees it has collected on the account.

General



Terms Of Service are subject to change without any prior notification.

These Terms of Service are a legally binding contract between the subscriber and altogetherweb.com.

By opening an account, the subscriber agrees to the above-stated terms.

Anything not listed in the Terms of Service is open to interpretation and change by altogetherweb.com administrators without prior notice.

All prices are nonrefundable and nonnegotiable.

Any violation of these Terms of Service will result in termination of the account. altogetherweb.com maintains the right to terminate accounts without prior notification.

We reserve the right to remove any account with 15 days prior notice.